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Support FAQ


Q. Why are my authorizations still active when they expired weeks ago?
A. Because Covansys allows up to 60-days from the date of service to submit the initial claim and up to 180 days for any re-submittals the system is set to keep authorizations active for 70-days from their end or discontinued date. The system has no way of knowing when you have completed all your billing for a client. For this reason you can use the End Now link to make an authorization inactive when you know you have completed billing for the authorization.
Mary Jane Baniak
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Save invoice and payroll records to PDF format.
Fill, print, email, save WVBTT PDF documents.
Non-billable time & mileage tracking.
It can be tough waiting to get paid by the state and we know it is necessary to rely on credit cards or lines of credit to make it through. If you are looking for a credit card to help try
this website is a great resource to compare cards to help you find the best rate you can get.

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