Demo Purchase FAQ Support
2005-06-27
ProEDI™
Industry leading EDI solution selected.
2006-09-01
Easy Setup
New "setup" file makes getting started with Eiclient much easier.
2009-11-07
New Server!
The move to a new sever was a success!
Security
What you should know about Eiclient security.
SSL Certificate Authority
 
Email
We prefer that all support requests be submitted via email so we can maintain and track the support request. Send your support request to support@eiclient.com
Phone Support
While we try to answer every call, it may be necessary to leave your name and number for a support technician to return your call. Call 1-888-693-4254 ext 2.
TPA
Get the Trading Partner Agreement here.
BAA
Get the Business Associate Agreement here
Support FAQ

 

 
Q. Why are my authorizations still active when they expired weeks ago?
A. Because Covansys allows up to 60-days from the date of service to submit the initial claim and up to 180 days for any re-submittals the system is set to keep authorizations active for 70-days from their end or discontinued date. The system has no way of knowing when you have completed all your billing for a client. For this reason you can use the End Now link to make an authorization inactive when you know you have completed billing for the authorization.
Mary Jane Baniak
 
Company.
Username
Password
 
Forgot your password?
 
Save invoice and payroll records to PDF format.
Fill, print, email, save WVBTT PDF documents.
Non-billable time & mileage tracking.
 
It can be tough waiting to get paid by the state and we know it is necessary to rely on credit cards or lines of credit to make it through. If you are looking for a credit card to help try
www.creditcard-webmart.com
this website is a great resource to compare cards to help you find the best rate you can get.

I use and highly recommend AVG for your internet security program. They have a free edition that works just as well as many of the paid anti-virus programs.